Shipping policy
Shipping Policy
Order Processing
All Ginger Cat Ink products are custom-made to order.
After placing your order, please email your pet photo, pet's name, and order number to:
Once we receive your information, we will create your custom design and send a proof for your approval.
Production Time
Please allow 3–5 business days for design creation and approval.
After approval, production typically takes 3–7 business days.
Shipping Time
Standard shipping within the United States typically takes 3–7 business days after production is complete.
Delivery times may vary depending on your location and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order ships, you will receive a tracking number by email.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Ginger Cat Ink is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
Once a package has been shipped, delivery is the responsibility of the shipping carrier. If your package is significantly delayed or appears lost, please contact us at:
and we will do our best to assist you.
Contact Us
Questions about shipping?